Shipping policy

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  • U.S. orders under **US$175** will be charged a shipping fee of **US$6.95** (unless express shipping is selected). 
  • U.S. orders of **US$175 or more** ship for **free**. 
  • International orders — the standard shipping fee is **US$35**. Customers are responsible for all customs/import duties. 

Estimated Delivery Times

  • U.S. shipments: typically **2–4 business days**, unless overnight / express shipping is selected. 
  • International shipments: typically **4–10 business days**, depending on destination. 

Tracking & Lost Packages

Once an order ships, a confirmation email with a tracking number and expected delivery date will be sent. If you receive a delivery confirmation but do not locate the package at your address, please:

  1. Check around your home (porch, garage, mailbox, neighbors, etc.) — sometimes packages are placed in hidden spots.
  2. If the package does not turn up within 48 hours, please contact the shipping carrier to file a claim. After 2 business days, if still not found, contact us at help@koodekershop.com with your claim number and we will do our best to assist.